Privacy Policy

Institut Pédagogique Alpha operates this website and provides the services available through our online platform. This privacy policy explains how we collect, use, disclose, and protect your information in connection with your use of our site and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect various types of information in connection with the services we provide:

Information you provide to us directly:

This includes information you give us when you register for an account, enroll in a program, course, or workshop, use our tutoring services, request information, contact us, or otherwise interact with our service. This information may include your name, contact details (such as an address, but not electronic contacts for policy purposes), professional details, educational background, payment information, and any other information you choose to provide.

Information we collect automatically:

When you visit or use our site, we may automatically collect certain information about your device and usage of the service. This can include technical information like your IP address, browser type, operating system, and usage data such as the pages you visited, the time and date of your visit, how you interact with content, and the features you use. This information helps us understand how our service is used and allows us to improve it.

Information related to your use of our services:

This includes details about the professional development programs, language training, academic tutoring, e-learning platform use, or other services you access or participate in. This might involve tracking your progress in courses, completion of modules, submissions of assignments, and communications with instructors or support staff.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our educational services, including:

To provide, operate, and maintain our site and services.

To process your registration and manage your account.

To enroll you in programs, courses, or services you request.

To deliver educational content and resources, including e-learning platform solutions.

To provide academic tutoring and facilitate corporate training workshops.

To process payments for services.

To communicate with you about your account, services, updates, and support requests.

To personalize your experience on our site and services.

To understand how users access and use our services, and to improve their functionality, performance, and content.

For research and development purposes, such as analyzing usage trends to develop new programs and features.

To detect and prevent fraud and other illegal activities.

To comply with legal obligations and protect our legal rights.

We process your information based on several legal grounds, including when it is necessary to perform a contract with you (e.g., to provide the educational services you enrolled in), with your consent (which you may withdraw), when necessary for our legitimate interests (provided these are not overridden by your rights and interests), or when necessary to comply with a legal obligation.

Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following limited circumstances:

With service providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, hosting, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.

With instructors and academic staff: Information relevant to your participation and progress may be shared with instructors, tutors, or staff involved in delivering the specific programs or services you are using.

For legal reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

In case of a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such event and explain your options.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under GDPR and applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience and collect information about your usage. For detailed information about how we use cookies, please refer to our separate Cookie Policy, if applicable, or the relevant sections within this policy. You can manage your cookie preferences through your browser settings.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Institut Pédagogique Alpha

120 Boulevard Saint-Germain

Floor 3

75006 Paris, Île-de-France

France